Terms of Service

Cash on Delivery (COD) & Advance Payment Policy

At EdgeStore, we aim to offer flexible and transparent payment options while maintaining ethical and Shariah-compliant business practices.

This policy explains how Cash on Delivery (COD) and Advance Payment orders are handled.

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💵 Cash on Delivery (COD)

COD is available on selected products and locations.

With COD:

• Payment is made to the courier upon delivery
• Orders are confirmed before dispatch
• Unsuccessful deliveries without valid reason may lead to COD restrictions

To maintain fair operations, EdgeStore reserves the right to:

✔ Limit COD for high-value products
✔ Request advance payment for repeated failed deliveries
✔ Cancel unverified or suspicious COD orders

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💳 When Advance Payment Is Required

Advance payment may apply to:

• Imported or overseas-sourced products
• High-demand technology items
• Customized or limited stock products
• Third-party fulfilled orders

This ensures secure stock reservation and smooth fulfillment.

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📜 Shariah-Compliant Trade Structure

EdgeStore follows Islamic trade principles in all transactions:

✅ Bay‘ al-Salam (Advance Payment Sale)

• Payment made upfront
• Product details clearly defined
• Delivery timeframe agreed in advance

This method is fully permissible in Islamic Shariah.

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✅ Wakalah (Commission-Based Fulfillment)

For certain products, EdgeStore facilitates purchasing from verified suppliers:

• Final price is transparent
• EdgeStore earns a disclosed service fee
• No interest or uncertainty involved

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📦 Order Confirmation & Dispatch

Orders are processed after:

✔ Customer verification
✔ Payment confirmation (if required)
✔ Stock confirmation (where applicable)

Orders may be canceled if verification fails.

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💰 Refunds for Advance Payments

Refunds apply if:

• Product becomes unavailable
• Delivery cannot be completed within agreed timeframe
• Supplier or logistics issue occurs

All refunds follow our Refund & Return Policy.

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👤 Customer Responsibility

By ordering, customers agree to:

• Provide accurate contact details
• Accept delivery when attempted
• Follow payment conditions

Misuse of COD or fake orders may result in order restrictions.

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🌍 Overseas Product Notice

Some products are sourced from international suppliers and may require advance payment and extended delivery timeframes.
Specific terms related to overseas items are detailed in our Refund & Shipping Policies.

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✅ Our Commitment

EdgeStore ensures:

✔ Transparent pricing
✔ No hidden charges
✔ Ethical sourcing
✔ Shariah-compliant operations

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📞 Contact for Payment Questions

EdgeStore Support
📧 edgestore80@gmail.com
📞 +92 0325 6031171